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Payment Chain Management™ solutions are now part of our eCommerce Suite. Learn how Online Resources' Payment Chain Management solutions can help streamline your incoming payments process.

Payment Chain Management™

Think of your billing and payments process as a chain. There are multiple links in the chain – steps that need to flow smoothly to ensure an efficient and seamless process.

Challenges rattle this chain every day – multiple payment channels, reconciliation, settlements, just to name a few. Payment Chain Management is a proven end-to-end practice that helps simplify a complex payment environment. Our suite of electronic payment solutions streamlines the payments process while making bill payment quick and convenient for customers.

Our suite of electronic payment solutions offers billers:

• Multiple payment options: customers can pay with credit/debit/ATM card or directly through a checking or savings account.
• Multiple payment channels: Payments can be made via the web, IVR, or via a customer service representative.
• Multiple scheduling options: One-time payments or enrollment for recurring or automatically scheduled payments.
• Convenience Fee: Option to access a convenience fee.
• Incoming Payment Consolidation: Streamlines all your incoming electronic payments into a single file for posting.
• Hosting options: Fully or partially hosted solutions as well as back-end payment processing offline or via API.
• Flexibility: Highly configurable features and branding options.
• Control: Search payment information as well as modify and cancel pending payments via a Web-based administrative interface.
• Error and fraud protection: Real-time account verification and customized security features, such as:
  • Account number masking
  • Validation on account prefix and suffix
  • Check-digit algorithms
  • Data cleaning and adjustment routines

Quick and painless implementation: Seamless integration with your existing systems.

Products

• Incoming Payment Consolidation
  Consolidate incoming payments into an electronic lockbox created to your specifications.
• Incoming Payment Consolidation for Small Business
  LockboxPlus Web ACH consolidates hundreds of payments into a single ACH credit and lets you track the details online.
• Single Payment Solution
  Give your customers a convenient new way to make payments without having to sign up for an ongoing service.
• Convenience Payment
  A flexible and scalable electronic payment solution that allows you to enhance the services you offer customers while reducing your overall costs and labor.
• Client Console
  Deliver the convenience of electronic bill payment to your customers at no additional cost to you.
• Hosted Batch Option
  Easily access information on demand to handle customer inquiries, reconcile payment activity, manage payments and determine access permissions to various types of information.
• API
  If you’re already collecting payments in-house, you can still take advantage of our flexibility and reliability in processing and settling transactions. Our proven solution lets you retain control of the front end while leveraging our expertise in back-end payment processing.