The Online Resources Consumer Card Account, Statement, and Transaction Inquiry module gives your cardmembers online access to key information about
their accounts.
With this product, cardmembers can proactively go online, log-on and
view up-to-date Account Summaries, Statement Information, Transactions
and Cardmember Reports. With an easy registration
process, and expertly designed user interfaces, your cardmembers will
embrace this self-service model and take advantage of the extra benefits
the Online Resources Consumer Card service can provide. Not only will you decrease
the time these cardmembers spend on the phone with your contact agents,
but they will also appreciate the ability to organize transactions by
expense category, add personal memos, and download transaction information
into applications such as Quicken®, Microsoft® Money, and more.
Account Summary Page
The Account Summary page serves as the Welcome Page for the product, once
the enrolled cardmember has logged-in. It includes high-level Account,
Payment and recent Transaction details, including rewards summary information.
Statement Information
Cardmembers can easily review their web statements, including past history.
e-Statements are also available as an option.
Transactions and Cardmember Reports
Cardmembers can view, organize, and annotate historical transactions.
Your cardmembers can also add expense categories, and download their transactions
to popular applications such as Quicken and Microsoft Money.
Alerts
Cardmembers can request that a full range of alerts be delivered to their
email address - in HTML or simple text format. Multiple variations of
credit limit and balance level alerts are available, as well as alerts
concerning when new statements are online, credits or payments have posted,
and when a posted item exceeds a specified amount. Cardmembers can even
set up their own personal alerts and set a date when they want to be notified.
|
Clients
Product News
Contact Sales
Whitepapers